As consumers, we all like nothing better than feeling good about a purchase we have just made. Very often this feeling isn’t just about what we’ve bought, it can equally be about the experience we had whilst buying it. It can also be the small things which can have a big impact in achieving this ‘feel-good’ factor.
Over the last thirteen weeks, we have discussed some of the little things that we do here at AKW that can have an impact on our customers, end users and employees. From our braille name cards to our sorry we missed you cards that sit raised off the floor so people with poor mobility can pick them up with a little more ease. These are little things that not everyone would benefit from and in some cases would even go unnoticed, but for those few this would have a great impact.
The little things that matter to one person may not affect another, until that little thing actually makes a difference to your routine until it helps you, you will not even notice it is there.
All of the little things that we do as a business to make things easier for end users, employees, installers and Occupational Therapists pulls together to paint a bigger picture, providing the best service and experience for our end users and customers is a passion of ours. Little things matter.